Order Cancellation Policy
Last updated: 2026-10-12
You may cancel an order at no charge before we hand it to the carrier. This policy explains how, and when the refund is sent.
Before the order ships
Orders are handed to the carrier within 1–2 business days, Monday to Friday. Until that happens, you can cancel at no charge.
Open Orders & Account and cancel there, or email [email protected] or message +86 180 5995 93803 with your order number.
After the order ships
After the carrier has the parcel, we cannot cancel it. You may refuse delivery where the carrier allows it, or accept the parcel and return it under the Returns & Exchange policy within 30 days of delivery.
Refund after cancellation
When we approve a cancellation, we send the refund to the original payment method within 1–3 business days. Your bank or payment provider may take additional time to show the credit. See the Refund Policy.
Need more help?
Visit Support center for FAQs, or chat with BUYLCR support online.
Company Information
Operator and contact details for all BUYLCR policies and services.
- Operating Company:
- LILIANG INC
- Address:
- 891 S University Blvd, Denver, CO 80209, USA
- Email:
- [email protected]
- Phone/WhatsApp:
- +86 180 5995 93803click to chat